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PRIVACY POLICY

Last updated: January 2026

This Privacy Policy describes how Delmet SA ('Company', 'We', 'Us', or 'Our') collects, uses, stores, and protects Your personal data when You use our website and services. It also explains Your privacy rights and how applicable laws protect You.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Inerpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural.

Definitions

  • Account
    A unique account created for You to access parts of our Service.

  • Company / Data Controller
    Delmet SA, Route de Bellerive 23, 2800 Delémont, Switzerland.
    For the purposes of GDPR and Swiss nFADP, Delmet SA acts as the Data Controller.

  • Cookies
    Small files placed on Your device that store browsing-related information.

  • Country
    Switzerland

  • Device
    Any device that can access the Service (computer, mobile phone, tablet).

  • Personal Data
    Any information relating to an identified or identifiable individual.

  • Service
    The website accessible at https://www.delmet.ch

  • Service Provider (Data Processor)
    Any third party that processes data on behalf of the Company.

  • Usage Data
    Data collected automatically through the use of the Service.

  • User / Data Subject
    The individual accessing or using the Service.

2. Applicable Legal Framework

We process Personal Data in accordance with:

  • EU General Data Protection Regulation (GDPR)

  • Swiss Federal Act on Data Protection (nFADP / revFADP)

Where applicable, the stricter standard shall apply.

3. Collecting and Using Your Personal Data

3.1 Types of Data Collected

Personal Data

We may collect the following information:

  • First and last name

  • Email address

  • Phone number

  • Company name

  • Address (city, postal code, country)

  • Any information You voluntarily submit via contact forms

Usage Data

Collected automatically and may include:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device identifiers

  • Operating system

  • Referrer URLs

4. Cookies and Tracking Technologies

We use Cookies and similar technologies to ensure functionality, security, and performance.

Types of Cookies Used

  • Essential Cookies
    Required for website operation and security.

  • Preference Cookies
    Remember language or user preferences.

  • Analytics Cookies
    Help us understand website usage and improve performance.

You can manage Cookies via Your browser settings. Disabling Cookies may affect certain website functions.

5. Purpose of Processing Personal Data

We use Personal Data for the following purposes:

  • To provide and maintain the Service

  • To respond to inquiries and contact requests

  • To manage customer and business relationships

  • To perform contractual obligations

  • To improve website functionality and content

  • To ensure security and prevent abuse

  • To comply with legal obligations

Marketing communications are sent only where consent has been provided and can be withdrawn at any time.

6. Legal Basis for Processing (GDPR)

We process Personal Data based on:

  • Your consent

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

  • Vital interests, where applicable

7. Data Sharing and Disclosure

We may share Personal Data only when necessary:

  • With trusted Service Providers (hosting, email, analytics)

  • For legal or regulatory compliance

  • During business transfers (merger, restructuring)

  • With Your explicit consent

We do not sell Personal Data.

8. International Data Transfers

Personal Data may be processed outside Switzerland or the EU only where:

  • Adequate data protection safeguards exist

  • Standard Contractual Clauses (SCCs) are applied

  • Legal requirements are met

9. Data Retention

We retain Personal Data only for as long as necessary to:

  • Fulfil the stated purposes

  • Comply with legal and regulatory obligations

  • Resolve disputes

  • Enforce agreements

Usage Data is retained for shorter periods unless legally required.

10. Security of Your Personal Data

We implement appropriate technical and organizational security measures to protect Personal Data.
However, no online transmission or storage method is 100% secure.

11. Your Data Protection Rights

Under GDPR and Swiss nFADP, You have the right to:

  • Access Your Personal Data

  • Request correction of inaccurate data

  • Request deletion ('right to be forgotten')

  • Object to processing

  • Restrict processing

  • Request data portability

  • Withdraw consent at any time

Requests can be made by contacting us directly.

12. Children’s Privacy

Our Service is not intended for individuals under 13 years of age.
We do not knowingly collect Personal Data from minors.

13. Links to Third-Party Websites

Our website may contain links to external sites.
We are not responsible for their content or privacy practices.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised 'Last updated' date.

15. Contact Information

For any questions regarding this Privacy Policy or data protection:

Delmet SA
Route de Bellerive 23
2800 Delémont
Switzerland

Email: info@delmet.ch
Website: https://www.delmet.ch/contact-7

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